Privacy Policy

Introduction

Cashalot Casino (“we”, “us” or “our”) is committed to protecting the personal information of players in Australia. This Privacy Policy describes how we collect, use, share and retain your data when you register, play or interact with our gaming platform. By accessing our services, you agree to this Policy’s terms and practices.

Information We Collect

We gather various types of data to operate and improve our services:

  • Personal Data: name, email address, date of birth, residential address and payment details.
  • Technical Data: IP address, device identifiers, browser type and cookies.

How We Use Your Information

  • Account Management: verifying identity, processing deposits and withdrawals.
  • Payments: executing transactions and managing billing queries.
  • Legal Compliance: adhering to licensing, anti-money laundering (AML) and know-your-customer (KYC) obligations.
  • Fraud Prevention: monitoring activities to detect and block fraudulent behavior.
  • Marketing: sending promotional offers via email or SMS, with an option to opt out at any time.

Legal Basis for Processing

Under the Australian Privacy Principles (APPs) in the Privacy Act 1988, we process your data to fulfill contractual obligations, comply with legal requirements and pursue our legitimate business interests. Should any EU/EEA residents use our services, we also adhere to applicable GDPR principles.

Data Sharing

We do not sell your personal information. We share data only with trusted third parties:

  • Payment processors for transaction handling.
  • KYC and AML service providers for identity verification.
  • Regulatory and law enforcement authorities as required by law.

Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations and resolve disputes. Typically, data is kept for the duration of your account plus up to seven years after closure to satisfy regulatory requirements.

Your Rights

  • Access your personal information.
  • Correct inaccuracies.
  • Request deletion or restriction of processing.
  • Obtain data portability.
  • Object to certain uses, including direct marketing.

Cookies

We use cookies and similar technologies to enhance your experience and analyze site usage. For detailed information, please review our Cookie Policy.

Security

We employ encryption, secure servers and ongoing staff training to safeguard your data against unauthorized access, alteration or disclosure.

Contact & Updates

If you have any questions about this Privacy Policy or wish to lodge a complaint, please email us at [email protected]. We may update this Policy periodically; the latest version will always appear on our website.